Mike Hancock is the President of Firehouse Subs, the Jacksonville-based sandwich chain owned by Restaurant Brands International (RBI). Appointed President in March 2023, Hancock succeeded longtime CEO Don Fox who retired after growing the chain from roughly 400 to over 1,200 locations. A former college football defensive end at Florida Atlantic University and MIT Sloan MBA graduate, Hancock has spent over a decade with RBI in leadership roles spanning Burger King, Tim Hortons, and Firehouse Subs. Under his leadership, the chain has surpassed 1,400 locations worldwide, with 100 new restaurants opened in 2025 alone.
Read on to discover Firehouse Subs CEO email address, Mike Hancock net worth in 2026, salary and compensation, career history, education, and more.
Quick Facts
| Mike Hancock — At a Glance | |
|---|---|
| Full Name | Michael Hancock |
| Position | President, Firehouse Subs (U.S. & Canada) |
| Company | Firehouse Subs (Restaurant Brands International) |
| Age | 40 years old (born October 25, 1985) |
| Education | MBA, MIT Sloan School of Management (2013); B.S. Management & Marketing, Florida Atlantic University (2008) |
| Net Worth (Est.) | Not publicly disclosed |
| Compensation | Not publicly disclosed (privately held under RBI) |
| President Since | March 2023 |
| Previous Role | COO, Firehouse Subs (2022-2023) |
| Parent Company | Restaurant Brands International (NYSE: QSR) |
| Headquarters | Jacksonville, Florida |
| Email Domain | @firehousesubs.com |
Career Highlights
- Former College Athlete: Played defensive end for the Florida Atlantic University Owls (6’7″, 260 lbs); two-time National Rudy Award nominee for character and commitment
- Professional Football: Brief career in the CFL with the Toronto Argonauts and the Arena Football League with the Jacksonville Sharks
- Pivoted to Business: Earned MBA from MIT Sloan School of Management (2011-2013) before joining Restaurant Brands International
- RBI Veteran: Over 10 years with RBI across Burger King, Tim Hortons, and Firehouse Subs
- Firehouse Growth: Under his leadership, Firehouse Subs surpassed 1,400 locations and opened 100 new restaurants in 2025
- International Expansion: Oversaw Firehouse Subs’ entry into Canada (61 new locations) and the master franchise agreement for Brazil
Mike Hancock Net Worth & Salary
As a brand within Restaurant Brands International (which acquired Firehouse Subs for $1 billion in December 2021), specific compensation for Mike Hancock is not publicly broken out in RBI’s SEC filings. Hancock is not listed among RBI’s named executive officers, so his individual pay package is not disclosed. RBI’s named executive officers earn total compensation in the range of $5-17 million annually. Given his role as a brand president within a major publicly traded holding company, Hancock’s compensation likely falls in the multi-million dollar range consistent with division-level presidents at major QSR holding companies.
Firehouse Subs Financial Performance
| Metric | FY2025 | FY2024 | YoY Change |
|---|---|---|---|
| Parent (RBI) System Sales | ~$47B | ~$43B | ▲ ~9% |
| Firehouse Q3 Sales | $332M | $300M | ▲ 10.7% |
| Comparable Sales (Q3 2025) | +2.6% | -1.1% (FY) | ▲ Improving |
| Total Locations | 1,400+ | 1,300+ | ▲ ~100 new |
| New Openings (2025) | 100+ | ~50 | ▲ 5x post-acquisition pace |
| Target New Locations by 2028 | 800 new units | — | |
Key Insight: Firehouse Subs opened 100 new restaurants in 2025, representing five times the development pace from when RBI acquired the brand in December 2021. Comparable-store sales turned positive in Q3 2025 at +2.6% after declining 1.1% in FY2024.
Mike Hancock Education & Early Life
Michael Hancock was born on October 25, 1985, and grew up in Parkland, Florida. Standing 6’7″ and weighing 260 pounds, he was a standout defensive end at Florida Atlantic University in Boca Raton, where he earned a B.S. in Management and Marketing (2004-2008). He was a two-time National Rudy Award nominee, an honor recognizing collegiate football players who demonstrate outstanding character, courage, contribution, and commitment.
After college, Hancock pursued professional football briefly, playing for the Jacksonville Sharks of the Arena Football League and signing with the Toronto Argonauts of the Canadian Football League in February 2011. He was released by the Argonauts in June 2011 and pivoted to business, enrolling in the MIT Sloan School of Management where he earned his MBA (2011-2013). His transition from professional athlete to business leader exemplifies the adaptability and determination that have defined his career.
Career Timeline
| Period | Role | Organization |
|---|---|---|
| 2004-2008 | Defensive End (Football) | Florida Atlantic University |
| 2009-2011 | Professional Football Player | Jacksonville Sharks (AFL) / Toronto Argonauts (CFL) |
| 2011-2013 | MBA Student | MIT Sloan School of Management |
| 2013-2018 | Various Leadership Roles (Southern Europe, Turkey, Africa; U.S. Field Ops) | Burger King / RBI |
| Oct 2018 – Apr 2022 | Chief Operating Officer | Tim Hortons |
| Apr 2022 – Mar 2023 | Chief Operating Officer | Firehouse Subs |
| Mar 2023 – Present | President, U.S. & Canada | Firehouse Subs |
Mike Hancock Personal Life
Hancock keeps his personal life private. Based in the Jacksonville, Florida area near Firehouse Subs headquarters, he has worked across multiple RBI brands in the U.S. and internationally, giving him a global perspective on the quick-service restaurant business. His athletic background — as a former Division I football player and professional athlete — informs his leadership style, which emphasizes teamwork, discipline, and resilience. He was featured in MIT’s “Infinite Careers” program, which highlights alumni with non-linear career paths.
About Firehouse Subs
Firehouse Subs is an American fast-casual restaurant chain founded in 1994 by brothers Chris and Robin Sorensen, both former firefighters, in Jacksonville, Florida. The chain is known for its hot specialty sub sandwiches, steamed to perfection with premium meats and cheeses. Each restaurant is decorated with authentic firefighting memorabilia, reflecting the brand’s heritage.
In December 2021, Restaurant Brands International (NYSE: QSR) acquired Firehouse Subs for approximately $1 billion, adding it as the fourth brand alongside Burger King, Tim Hortons, and Popeyes. The chain operates over 1,400 locations across 46 states, Puerto Rico, Canada, and is expanding into Brazil through a master franchise agreement.
Community Impact: The Firehouse Subs Public Safety Foundation has donated over $80 million in life-saving equipment to first responders across the United States, funded through the chain’s restaurants and community partnerships.
How to Contact Mike Hancock / Firehouse Subs
Below are the official contact details for reaching Firehouse Subs and Mike Hancock:
| Contact Information | |
|---|---|
| Email Domain | [email protected] |
| Corporate HQ | 4600 Touchton Road E., Bldg 100, Suite 300, Jacksonville, FL 32246 |
| Phone | (904) 886-8300 |
| Franchise Inquiries | firehousesubs.com/franchising |
| Parent Company | Restaurant Brands International (rbi.com) |
| Mike Hancock — President at Firehouse Subs | |
Frequently Asked Questions (FAQ)
Who is the current CEO of Firehouse Subs?
Mike Hancock serves as President of Firehouse Subs (U.S. & Canada) since March 2023. He succeeded longtime CEO Don Fox, who retired after growing the chain from approximately 400 to over 1,200 locations. Firehouse Subs is owned by Restaurant Brands International.
How old is Mike Hancock?
Mike Hancock is 40 years old, born on October 25, 1985, in Parkland, Florida. He played college football at Florida Atlantic University before earning his MBA from MIT Sloan.
What is Mike Hancock’s net worth?
Mike Hancock’s net worth is not publicly disclosed. As a brand president within Restaurant Brands International (a publicly traded company), his individual compensation is not broken out in SEC filings. RBI’s named executive officers earn between $5-17 million in total compensation.
Where did Mike Hancock go to school?
Hancock earned a B.S. in Management and Marketing from Florida Atlantic University (2004-2008) and an MBA from MIT Sloan School of Management (2011-2013). He was also a two-time National Rudy Award nominee as a football player at FAU.
How many Firehouse Subs locations are there?
As of early 2026, Firehouse Subs operates over 1,400 locations across 46 states, Puerto Rico, Canada, and is expanding into Brazil. The chain added 100 new restaurants in 2025 alone.
Who owns Firehouse Subs?
Firehouse Subs is owned by Restaurant Brands International (NYSE: QSR), which acquired the chain for approximately $1 billion in December 2021. RBI also owns Burger King, Tim Hortons, and Popeyes.
What is Firehouse Subs CEO’s email address?
Mike Hancock can be contacted through the corporate email format [email protected]. The Firehouse Subs corporate headquarters phone number is (904) 886-8300 in Jacksonville, Florida.
Article last updated: March 5, 2026
Disclaimer: All information presented in this article has been compiled from publicly available sources, including SEC filings, official company press releases, and reputable news outlets. This content is provided for informational purposes only and does not constitute financial or investment advice.