Amit Agarwal (Age – 49), Amazon India CEO (Reports To Andy Jassy)

(Get as much as 70% off on Amazon!! Visit this link: https://amzn.clnk.in/hDC6). Amit Agarwal, the Senior VP of Amazon, effectively operates as the Amazon India CEO and of emerging markets. Entering the market in 2013, Amazon was comparatively younger to other Indian e-commerce portals such as Flipkart. But under Amazon India Head Amit’s leadership and guidance, the globally acclaimed online retail store managed to flourish in India within a very short time. (For Amazon India CEO email address, Amit Agarwal Net Worth in 2023, wife, and family details, and Amazon CEO India salary info, scroll down this wiki)

After serving as an assistant and technical shadow of Jeff Bezos for nearly two years, Amit flew down to India to lead its Indian subsidiary from the front and conquer the market. To create its footprint, he mapped out three main phases for Amazon India including brand recognition, relevance, and leadership. Carefully unlocking each of these phases one by one, Amit has taken the Indian subsidiary of the original Amazon to a place today where it is expected to account for more than fifth of the total international sales of the retail behemoth by 2025.

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Some initiatives that were launched under the Amazon India MD include Chai Cart, cash on delivery and Project Udaan. Chai Cart was started to educate small businessmen about online selling by serving tea, lemon juice and water on a three-wheeled carts across a city. Project Udaan intends to help offline shoppers with shopping at online stores. Amit is part of Jeff Bezos’ elite group of top executives at Amazon, famously known as the S-team, where S stands for Senior. He currently reports to the new global CEO of Amazon, Andy Jassy.

Amit Agarwal Amazon India CEO Image

Amazon India Competitors

In India, Amazon competes with the following platforms:

  1. Flipkart
  2. Snapdeal
  3. Paytm

Amazon CEO India Salary – Amit Agarwal Net Worth 2023

As one of the top executive leaders of Amazon, Amit Agarwal is estimated to draw an annual salary of around 20-30 crores. As of 2023, his net worth is estimated to range between 200-300 crores.

Amazon India CEO Email Address | Amit Agarwal Contact 

Amazon India MD Amit Agarwal’s LinkedIn page is: https://www.linkedin.com/in/amit-agarwal-86b33. His email id is [email protected]. You can find him on Twitter here: https://twitter.com/AmitAgarwal. If you want to reach out to Andy Jassy, the global CEO of Amazon, try writing to [email protected].

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Amazon India Net Worth 2023 – Is Amazon India Profitable?

As of 2023, Amazon India is valued between 25-35 billion USD. The India unit of Amazon is not profitable yet.

Career & Education – Company, University, & College

The current country manager and senior vice president of Amazon India, Amit Agarwal joined the US-based company back in 1999 as a software programmer to launch its online marketplace. Within one year of joining, he met the CEO of Amazon.com Inc Jeff Bezos. He worked in the programming team for slightly over 5 years and then got shifted to AWS (Amazon Web Services), the highest margin business, to lead from India.

Before coming on board with Amazon, he worked in some tech start-ups including Cambridge Technology Partners and then, Informatica in Silicon Valley. By the time he got bored of coding, he received an offer from Amazon and decided to move on.

Amit joined IIT-Kanpur in 1991-95 for B.Tech in computer science and then went to Stanford University to do Masters in the same stream in the year 1995-97.

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Amazon India Customer Care Number | Help & Support

If you want to contact Amazon India’s customer service or escalation team, you can tweet to them at https://twitter.com/AmazonHelp/. The Twitter team is very prompt in responding to customer queries and could serve as an higher authority for prioritizing your concerns.

Wiki Trivia on Amit Agarwal – Age, Wife, Family, & More

Amit (age 49) was born in 1974 in Mumbai. He cleared JEE and went to IIT, Kanpur to pursue his academic life instead of choosing IIT-Bombay that was near his home. A family person at heart, Agarwal is very close to his father, mother, sister, wife, daughter and son. He sees his father, who was a chemical engineer, as an embodiment of optimism, hard work and humility. He met his wife Lalitha (an architect) in the beginning of his career at Amazon and married her in 2003 after coming to India to lead the AWS team. They have one son and one daughter from their marriage.

Shuttling between the company’s headquarters in Seattle and India office, the country head of Amazon Amit Agarwal leads a very busy life. He begins his day at 5.30 in the morning with running and wraps up his work by 6 in the evening to spend quality time with his family. A true admirer of CEO Jeff Bezos for his customer-centric approach, vision, and innovation, what made Amit join Amazon was his love for mountaineering. The time when he wanted to do outdoor activities and try hiking, getting a lucrative offer from Amazon in Seattle made his decision easy in terms of the choice of location.

A part of Bezos’ select S-team now, when he was 20 years old, Amit wanted to do PhD and take up teaching as a job in a primary-school. An outgoing and fun person that he is, Amit loves Kishore Kumar songs and classic rock music. During his days at Stanford, he was a vocalist in Algo-Rhythms rock band. When he is free, he plays guitar and spend time with kids. His favorite movies include Rocky (English) and Deewar (Hindi). One of his favorite books is ‘Built to Last’ by Jim Collins.

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49 comments on Amit Agarwal (Age – 49), Amazon India CEO (Reports To Andy Jassy)

  1. I order Acer laptop from amazon, and paid 14999/ it supposed to deliver product on 17 jun but till date product is not deliver. I contacted many time on amazon they told that seller is fraud, so can not provide refund. This is completely in-legal,, customer make payment on trust of amazon if anything would happen amazon will help. but amazon is doing fraud with customer denied for refund… i asked give me the seller complete details including bank account in which amazon sent my money to seller but they are not doing anything. they say “forget your money”.

    Oder # 171- 1385376-1677103

  2. Hello,
    It’s saswati panda my order number is 408-4921461-5865156 and this was placed on 3rd june of 2020 first up all I got a update that I will get my courier through 16 june but it is already 18 june I got a call from seller after two days of the order he offered to buy from himself he will give me Rs 1500 discount he told me to first cancel your order from amazon otherwise he will delay in my courier dates when I called your customer service immidetly to inform about the call they assured me that I will get my delivery before 16 june . Still I haven’t got my order I called your customer service several time after 16 june to ask about my order when I asked for a call with their superior but I can’t connect through the staff but they don’t respond me . The lady to whome I talked her name was shanti . I don’t no it’s her true name but she said us . On my first call to your sevice center they asked me to call the seller .I want to ask that if I am giving money to amazon . com a brand am I right . So why should I call the seller it’s your matter you solve it I gave money so I want my courier . Other wise I have no other chance to shoot a complain against amazon on consumer court . Sorry to say but it was a bad experience for me ever . I will also share this in social media .

  3. Dear amazon
    I have ordered carrier AC and paid you full amount 404-5198865-2992320 on 2nd june,after this they are not delivering my AC and no customer care is talking to me.i am just made to listen same ivr msg again and again that it will be shipped on 11th june..i am really feeling cheated by you people.how long will u take to deliver AC. Imagine temperature outside and see you service.i am feeling harrassed now

  4. By mistake i give you 2 time payment and this order was cancelled, i recived only 1 time payment and another one is Pending which is till now not credit in my account and bank make emi…. So i am worry about it.. Pls resolve soonly…
    Order ID is. 406-9496484-5517142
    406-8889855-8630767

    1. I haven’t got my order but status is delivered
      I will check my order
      That’s delivered another state and another person
      My order Id :405-3958821-7813942

  5. Hello and Greetings,

    Iam an old customer of Amazon and I prefer Amazon over any other shopping site.
    Being a loyal customer I want an Apple Iphone XR Red Color.
    Hope you will provide the same

  6. Sir, I am Dharmendra Yadav, I am a customer of your Amazon, I am complaining that my refund is not being done, my pick up is not being done again and again, it is being canceled repeatedly Sir please help me

    Register account number on amazon is xxxxxxxxxx

    And my order id is 407-5067374-7245954
    And Sir, let me tell you that I have not received the product that I had asked for a product, instead of that I have sent a different or sent item and this
    Whenever the courier comes to my house, he says that I have a sand item
    No one is coming in due region I will not be able to pick you up
    Whenever I call in Amazon Customer Service, I am told that you have sent your region mail, it will reach them, but they say that I have not come to Region Mention
    I request you to get all the investigations done and get my refund done, sir. My ₹ 5200 is stuck sir

  7. Sir this is a last resort that I’m writing to you. My order from Amazon was not delivered yet their investigation team claims that complete order was delivered hence refund is not possible. I don’t know what to say… Am I lying to them. Such a thing is entirely not expected from a firm like Amazon

    1. Hi Nandita Chaturvedi

      I am Sujana.I have same issue with amazon.They didn’t deliver the product and sent message that it was delivered.Just want to know is your issue resolved?

      1. I have ordered 13 items on two Separate date and made payment by INB. But I received only 2 items. Surprisingly all items shown delivered on Amazon app. I have contacted CCS but they said that Return Window Closed , so cannot do any help. Is that the solution! Being Known company Amazon should not do this to customer.

        1. Same happened to me. I ordered 12 items of mask set but received only 1. I have paid Rs.5899/- and customer service is worse part of Amazon, they don’t even know how to deal with user who are already in stress. Dear Amazon pls resolve my issue too. My order no. is 40668348750921167.
          Customer support already closed my issue with saying all items was delivered. I have a video evidence of delivery boy in support of my response which I captured on the time of delivery on 19 August 2021.

  8. Hi Team,

    I have ordered a product (Sparx men SM-385 Black Honey Casual shoe) on this 19th Nov 2019. However did not get the same product from your end. And where in the address mentioned on the top of the packaging is mine but inside the box, on the invoice it is the Maharashtra address. You can see the same in the attachment as well.

    On the same day, I placed a return of the product. Pick up arranged but the courier guy did not pick up the product with mentioning the reason, this is different one and ask us to speak to customer care and mail the courier to team in order to pick the different product. Same was done again and again ,

    I am contacting you guys again and again but I am not getting any resolution from your end. I had a very good feedback about amazon, now you guys are proving this is the worst.

    This kind of service you give to your customer. You delivered the wrong product, and customer is suffering for that.

    At least from the Amazon we did not expect this kind of bushtit service. What are you guys doing, just to make your customer suffer without any reason.

    Resolve my issue ASAP.

  9. This is to bring to your kind perusal that

    I , Dr Deepti Joshi had purchased a hearing aid from Amazon on 6th August worth ₹49387 Siemens Silk 2px CIC click-on….16 channels pair….2 hearing aids.
    Again on 8th August I had purchased Siemens SINGLE ear hearing aid worth ₹5580

    We had decided to recalibrate the ₹49387 one and return the other hearing aids that I had ordered

    But as there was no option of recalibration…..I had to return it…..

    Now both the items were to be return picked up…..on 13th August…..I was not supposed to courier the ₹49387 product as it’s Return pick up was arranged by the seller
    Both the return pick up was scheduled on the same day

    when the Amazon Return Pickup Boy had come….he had opened the parcel , had checked the original product boxes…. even after checking….he took the WRONG PARCEL….. instead of taking the ₹5580 parcel….he took ₹49387 Parcel on
    13th August.
    The other ₹5580 Siemens hearing aid is still with me…
    Who’s ever mistake is there….I had raised the complaint….. when I came to know….when the other pick up agent had come and he checked the parcel….and informed us that the other pick up…. without checking the order ID….had taken the parcel

    I had raised the complaint again and again with Amazon…. the problem could not be resolved

    I am sending you the details of the Product Purchased , Picked- up…..the emails that I have received from the Seller….( Today Deal Offer )….to whom the parcel has been delivered on
    16th of August….as confirmed by Amazon !

    Order ID of ₹49387 – 40723971764432363
    Siemens Signia Siemens aid Silk 2px Click-CIC, 16 Channels, 50/113 dB Matrix Instant Fit CIC with Tinnitus Noiser Left & Right (Pair for both ears)
    Serial Number
    Siemens: Right (21) CU01888
    Siemens: Left (21) DU29196

    Purchased on 6th August ,2019

    And the other Hearing Aid

    Order ID of ₹5580 – 407 89828006393932
    Instructions from TODAY DEAL OFFER
    TODAY DEAL OFFER
    25/1 RAJENDRA COMPLEX,
    MANGAL BAZAR ROAD BURARI
    NEW DELHI, DELHI 110084
    Your return pick-up is scheduled for: Tuesday, 13 Aug, 2019, 07:00 – 13:00 The phone number we’ve given to the carrier for this pick-up is xxxxxxxxxx

    Pickup Address
    Aruna Markandey ( my Mother)
    401 Wing B , Shewalkar Gardens , South Ambazari Road ,
    Near Mate Square
    NAGPUR, MAHARASHTRA, 440022
    Phone: xxxxxxxxxx
    Pickup Time:
    Tuesday, 13 Aug, 2019, 07:00 – 13:00
    Pickup Tracking ID:
    512267773554
    Amazon Return ID: DChrRvq8RRMA
    Order ID: 407-8982800-6393932
    Item Descriptions
    Quantity
    FCS Siemens Signia Run SP Behind The Ear, Digital 8 Channel, 79/139 dB Matrix Instant Fit Hearing Aid (Beige)
    1
    My Complaint ID – 63939

    I had raised the complaint to the seniors named Ankita , Kalyan , Mohit , Bharat , Lalita , Sunanda, Ansaar and many more as well

    I have been provided the Ticket Number 0409972080

    If WRONG PRODUCT WAS PICKED-UP…..I HAD RAISED THE COMPLAINT….WHY DIDN’T THEY STOP THE DELIVERY OF THE PRODUCT…. AND RETURN IT BACK TO ME

    The Amazon pickup agent has taken the parcel.

    AMAZON TEAM MUST COMMUNICATE WITH THE DELIVERY AGENT AND CONFIRM WHERE DID HE DELIVER THE PARCEL

    It’s been more than a Month now…..
    It got converted into MENTAL HARASSMENT….I DIDN’T EXPECT THIS FROM AMAZON….

    The pickup agent had taken the parcel on 13th….I have been contacting the customer care executive continuous since then…. BUT TO MY SURPRISE , whenever I used to call the AMAZON TEAM ,
    THEY DIDN’T EVEN KNOW ABOUT WHICH PRODUCT I was COMPLAINING ABOUT…. THAT’S NOT ACCEPTABLE.
    PLEASE INITIATE MY REFUND .

    I had paid for this Product on 6th August .

    I NEED TO KNOW THE STATUS OF MY REFUND
    Else Return me the Parcel
    I have Faith in Amazon
    But I fail to understand why is it taking so much of time!

    MANYMORE THINGS I WANT TO BRING TO YOUR NOTICE :-
    1) Amazon Pickup Agent took the WRONG PARCEL
    2)They didn’t stop the delivery of the Product
    3) The parcel got delivered to Today Deal Offer seller
    4) I had received a mail from the seller….he had given his contact details
    Mobile Number – xxxxxxxxxx
    5) The owner of the Company is probably
    Mr Anil Gupta
    Mr Mohm Naushad is the person taking the calls

    6) I had asked him in mail through Amazon…. what did he receive from Amazon
    7) He had told me that he has received
    SIEMENS SIGNIA RUN SP PRODUCT ( ₹6200 )

    8)HOW CAN HE RECEIVE A PRODUCT WHICH IS STILL WITH ME….it was scheduled to be return Picked-up but but the pickup agent took the WRONG PARCEL…. even after checking the original box of the product.
    I have got a confirmation from Amazon that the delivery agent has delivered the parcel to
    Today Deal Offer SELLER !

    I request you to please take strict action against the Seller….who is trying to STEAL MY Product
    Please RESOLVE THE ISSUE as soon as possible.

  10. Hi,
    I need your intervention in respect of my order on Amazon.in #171-7789088-3513128. The refrigerator was ordered on 3 May 2018. I am trying to cancel it from around 5th or 6th May and still Amazon is dodging me and has not refunded my money. I am really pissed off with Amazon. Please orderr the refund immediately. Thanks

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